Latest News From The Team

| Top Shelf Concepts

  • Why is a good breakfast buffet important to guests?


    A breakfast brings many benefits to guests that accommodation providers may not initially think of. A satisfying breakfast adds ease and comfort to a guest’s stay, making it a far more pleasant experience overall. Not only is breakfast the most important meal of the day, it is also the most important amenity when staying at a hotel; large or small. Your hotel, motel, resort could have it all – beautiful rooms, wifi, pools or gyms. However, an experience without a good breakfast would be incomplete. In fact, surveyed a thousand travellers globally, and found that breakfast is now the number one most important hotel amenity for guests when booking accommodation. It’s the same when we are booking our next plane ticket! Everything revolves around food.

    Clean and inviting food stations and buffets for leisure and pleasure means Revenue for your property Paying guests, visitors and facility users rightly expect the meals buffet to be clean and pristine at all times. Alexandra Kiorgaard, managing director of Top Shelf Concepts, explains why.

    Accommodation made profitable, and making sure your clients and guests are happy with every aspect of your service and surroundings is crucial. Cleanliness and Food offering is critical. Generating revenue for your property is all about improving the presentation and serving of food. This encourages repeat business, for your members and guest for the food they have enjoyed Social media now allows people to share their displeasure at what they feel is substandard treatment with the world in an instant. Similarly, online review sites let members of the public rate facilities on many aspects - including hygiene and cleanliness - so a critical treat or bad score can result in unwelcome publicity and a subsequent downturn in business. Being successful in the hospitality industry is all about food. Have you ever experienced dirty food areas and inappropriate buffet equipment?, dried out food with no sneeze guards?, or bowls of food with the increased risk of cross-contamination?, you are scared of slips, trips and falls, not to mention sickness! You don’t want to be inviting negative press coverage and , in extreme circumstance, large insurance claims, or council fines. However with the right equipment and cleaning in place, your property can ensure that your food areas stay clean and safe for all of your clients. Running a business in the hospitality sector has always had its specific challenges with so many issues to consider - health and safety being one of them – you can't hope to be an expert in every single field. That's why partnering with a trusted and knowledgeable food presentation equipment supplier, or contract food Management Company with experience in their sectors, is a good idea. We know that food areas , change from location to location with pubs and hotels, from the beverage dispensing in the lobby and food stations and buffets, to the bar, gaming room, function rooms, corporate suites and lounges, for example: so food presentation has to be adaptable if it is going to be cost effective and deliver results. Health and safety implications for food service and cleaning regimes themselves should all be front of mind, as things like uncovered food and mess on the floor pose as significant risk of injury to staff, clients or guests. This is particularly relevant to hotels and pubs, as members of the public are using the facilities at all times of the day and night, so interaction with food and beverage, staff is inevitable. Giving your operatives equipment that reduces these risks is therefore advisable, and todays buffet equipment offer not only better results, but also increase safety too. Some of the serving solutions and systems have now evolved only to be used as a serving platter, doubled as being a cooling solution, guarding against low food temperatures, which invite nasty bugs. Many buffet equipment is now lighter, smaller footprint, higher visibility, and easier to maneuver, fast set up, with the added ability to transform from a breakfast setting, to a lunch buffet, right through to a chic cocktail evening presentation - serving for different events and functions. In places, where people are looking to relax, and unwind, such as hotels, and motels, noise is another important issue to consider. Quiet service is at the top of the list for clients and guests who do not want to be disturbed by noisy crockery, and dishes. Hotels, pubs and clubs need buffet equipment that is durable and easy to set up - facility’s that are always looking and performing at their best, enhancing the visitor experience for guests or delegates. Beautiful food presentation for functions and events encourages repeat business, and therefore a strong growth in revenue. Countless smart operators and food professionals have proven that they just can't afford not to invest in buffet equipment that adds the wow factor, at the same time meeting food standards. The multi-level risers and surfaces are more versatile than many people think, as they are able to use for a number of functions and events. Be it for large crowds, or an intimate wedding, the varied configurations make for versatility. Very effectively using space with vertical and horizontal serving, as well. Food Stations, or a buffet with bakery cases are becoming more and more popular, given the number of different locations in which they are used. Not only do they need to look great, serve food fast, they also need to have other qualities, depends on the situation. For example, if you are cleaning or setting up in the executive suites, quietness could be desirable. Health and safety matters are also important, not only for food and beverage managers, but also for guests and other staff members or visitors. Minimizing slips, trips, and falls is a must so multi-level risers, portion control dispensers, bakery cases provide a good solution. FOOD FOR THOUGHT WHEN IT COMES TO FOOD STATIONS Did you know people eat with their eyes? First impressions matter! And our Buffets and Food Stations create an impact, with quality design that enhances your venue and brand. Our high quality Bakery Cases are designed to keep food as fresh as possible, while creating an eye-catching display.

    Our Rosseto dry food dispensers are the perfect solution for commercial kitchens that need to save on expensive ingredients, while maintaining hygiene with one-hand action – no wastage or shrinkage for retail outlets and supermarkets alike!

    Our Beverage Dispensers look professional, keep cool and are drip free.

    You can streamline your buffet, to make it easy for your customers to move on, so service won't become clogged! We'll help you design a logically sequenced arrangement: easy to setup… easy to see… easy to reach… easy to serve!

    And with our expertise, we can help you easily comply with all the regulations.

    Successful buffets from Top Shelf Concepts are faster, quieter, and make replenishing stress-free. You can control costs through portion control, limiting food waste, with the ability to have any configuration fully customisable – totally flexible for your specific needs for any budget and event size!

    All of this means you'll: • Win more contracts, • Increase your sales, • Impress your clients with structured buffets and food stations, • Avoid fines and penalties from health authorities, • Make cleanliness and maintenance a breeze for your team, • And importantly – create a point of difference!

    We can customise for you, so that your next conference or event will be clean, fast, and look fantastic! Buffets – Going vertical has never been so easy! Here at Top Shelf Concepts, our promise is to deliver commercial food presentation that's simply out of this world for you – using only the highest quality materials, and with service that's second to none!

    Our serving and display products are unique, because you can change and connect pieces into countless configurations in different materials, finishes and heights – so your station always has a fresh look and feel! We can customise for you, so that you can have a system that's versatile and works for you! You can transform a breakfast buffet into a boardroom lunch, any conference or event, a cocktail evening or refreshments in the lobby. The choice is yours!

    For instance, by mixing and matching to suit your needs, you can easily create your own unique Breakfast Buffet – combining Bakery Cases and Drawers, Food Dispensers, Multi-Level Risers, Beverage Dispensers, and more!

    Whether you're looking for sustainable bamboo, premium black & walnut, modern stainless steel, flashy chrome, or black & red gloss… we have the perfect look for your needs!

    People staying in hotels, or to a club for a relaxing unwind, rightly expect their food to be prepared and served in a safe and hygienic manner. This is a positively critical issue because an outbreak of food poisoning can have a devastatingly personal effect on individual guests and staff, and this has a knock-on effect for the professional reputation of the venue itself. Food stations and buffets need to be monitored, however where these buffet solutions are used, there is minimal monitoring, and maintenance. A high priority is a sound condition, be easy to clean, and fast replenishing when necessary. When planning buffets, in your dining areas, or functions and events, activities should take into account routine, storage, regular maintenance and versatility. In this way you can ensure that you provide a hygienic clean and safe environment. There's no doubt that food and beverage in hotels , pubs and clubs has to stand up to a lot of harsh treatment, so serving and presenting food has to be regarded and thought through in order to maintain a high standard that guests and clients expect. However, with such a wide range of food presentation equipment available, catering for every need and event, this is perfectly achievable, ensuring that your guests will always receive a warm welcome.

    Mini-bars are fantastic when you just need a small food station, in conferencing, and the beauty of using Top Shelf Concept’s Rosseto range, is that you can transform using the same for your lobby, or mini bar, right the way through to a buffet

    There is no doubt that running a profitable food service operation isn’t easy. Guest numbers can fluctuate from week to week, and hour to hour, and you need to be prepared for busy days, quiet times and weekend peaks. Variables like these make it difficult to manage costs – especially food. The margin for error is small and potential for loss large, however with the right tools, and equipment, and processes in place, food costs can be managed and improved each month.

  • Take the Elegance of Indoor Dining, Outside


    Melamine Servingware

    Serve your poolside and beachside guests in style with the new Melamine Collection by Rosseto. Perfect for entrée salads and small bites, this collection features mini-dishes and large serving bowls. Get the look of porcelain at a fraction of the cost. These pieces have the durability for high volume restaurants and buffet-service.


    New Infusers

    Serve your guests on-trend infused water, herbal teas and more with our collection of new Infusers. Now available in black and 5-gallon size.


    Take your ice display to another level. We offer a range of coolers in a variety of finishes and capacities. Add our Gleam Waterproof LED set to light up the night with a cool display that will have everyone talking.

    Let Rosseto help you craft your catering or banquet tables!

    Stainless Steel Square Riser & Small Ice Tub-D63177, ICBS10G (style)
  • From a Classic Brunch to a Classic Reception


    Many of our customers had expressed that while they loved our modern look, their décor themes demanded something more traditional. It is feedback like this that inspired our new collection that includes risers, surfaces, a bakery case and matching ice housing for displaying your cold offerings. Warm walnut plays well with Grecian structure to give your buffet a look that is both elegant and stately. Designed with the same attention to detail and standards in manufacturing as all of our other products, they are built to last for years to come.


    The new Classic Line from Rosseto makes it easy to transition from daytime to evening events. Upgrade your breakfast or brunch display that will easily go right into a lunch or dinner service. Perfect for high volume restaurants and buffet service.


    Our New Classic Beverage Dispenser will be the perfect addition to your breakfast or brunch buffet! Made from solid acrylic, our dispensers set the standard in the industry for quality and design. The dark wooden base is crafted from high-quality wood and is sturdy enough to hold up to your toughest guests. Available in both 1 and 2 Gallon Capacities.



    Let us help you with your Buffet display design!



  • Stand Out at the Trade Show! Presentation Tips for Catering Conferences

    A catering conference is a great opportunity to learn about the latest cookware and other dining innovations. These shows also offer a chance to rub elbows with chefs, caterers, F&B managers and important players in the food industry. Attending can help further your business.

    However, success starts with an attractive booth, including the food. Just like at a catered event, the way you present your dishes matters. If you want to leave your next catering conference with pockets stuffed full of business cards, check out these tips from the pros.



    It would be disastrous if you attracted people to your booth but ran out of food mid-event. To prevent this, make sure you’re aware of how many attendees are coming ahead of time. Closely monitor the website and social media for the event and even feel free to reach out to the show organizers to get a head count closer to the event.


    While it’s necessary to know how many people are going to be at the food show, go deeper than that. Learn about guests’ allergies, food preferences and favourite dishes. Through that information, put together a crowd-pleasing menu.


    What do you want to achieve at this show? Do you want to introduce more people to your food? Find new vendors to partner up with? Sell a product or service?

    Once you are clear on what your intended outcomes are, you can market prior to the show as well as design your booth to accomplish your goal.  You’ll also have metrics in place to determine success.


    When serving food to hundreds of expo attendees, things can get overwhelming. However, don’t forget basic hygiene. No matter how delicious a dish may be, if it is served on a dirty plate, you will definitely not be tempted to taste it.

    If you can’t wash dishes onsite, consider using sturdy paper plates instead, which can be recycled after use.


    It’s hard to ignore a rainbow of colours, even in a packed venue. Take a hint from a booth BizBash noticed at the Wine Spectator Wine Seminar a few years back, which was filled with lovely, colourful desserts like cake pops and cookies.



    Add a dash of creativity to a booth. It doesn’t have to be something huge or expensive. Small things, even inflatables, will do just fine if they play into the theme.


    You may not be able to lug much of your cooking equipment to your booth, which could prevent you from serving some dishes. Ask the show organizers what kind of equipment is allowed onsite ahead of time so you can rework your menu if need be.


    If you can bring equipment with you to the show, host a live cooking demonstration. Have a brief Q&A during or after the demonstration to give attendees more information about the food and cookware.


    It can be tempting to give guests a lot of food when they stop by your booth, but refrain. After all, most guests just want a sample; your booth is far from the only one they’ll visit, so don’t overfill them.


    Garnishes? Sure, every chef and caterer uses them. What about flavoured foams? Catering pro Terry Shields says he employs these when serving at big events because they “can top hors d’oeuvre, plated dishes and desserts, and can be hot or cold, sweet or savoury, light or dense.”



    “In most cases, a booth is used as a crutch,” investor and author John Ruhlin writes at Entrepreneur. “You sit there waiting for your dream client to walk by and (hopefully) stop and talk.” Ruhlin advises getting out of this mindset.

    Serve some food yourself. Pass out freebies personally. Shake some hands. Give and receive business cards. Do more than just hang behind the booth plating food and you’ll get much more out of the experience.


    Trade shows are held in huge venues, and admittedly, all the booths can start to look the same. Guests should be lured to your booth by the irresistible smell of delicious food, and can also be attracted by your tall booth graphics.

    “You may need to have three main types of graphics, depending on how far away attendees can stand from your booth: long-range, medium-range, and short-range,” says Monica Orrigo at marketing resource Handshake. “You should place long-range graphics as high as possible within trade show regulation limits. Medium-range graphics go about eye level, around six to eight feet above the floor, while short-range would be five to six feet above the floor.”


    Whether you sell cookware or energy drinks, giving away freebies will always entice customers.

    If you do give away a freebie, then make sure it stands out — that it’s not just another pen or mini candy bar. Standing out doesn’t mean that an item needs to be expensive.


    What is it about your food you want people to know? You can do more than just tell them. Try showing them, too.

    We wanted to convey a natural and healthy product, so we used wood accents and neutral colours throughout the display. Think about what kind of message you want to send with your décor.


    From cups to bowls to napkins, if your catering company or food brand logo is printed on all these, people may be more likely to take notice.

    Everything you hand out at your booth is an opportunity to communicate your brand. Even quirkier food options can be leveraged as a communications vehicle — entice visitors to your booth with a popcorn machine and label the bags with your customized graphics.

  • Hosting a Party? Have you Considered Buying Plastic Cups and Wine Glasses Online?

    L50500-2If you’re hosting a party in the near future, whether it be for a large family gathering or a work function of some kind, part of your preparations will undoubtedly be to arrange the food and drink. There are all sorts of considerations to decide upon, what type of food to put out, whether you need a vegetarian option, disposable or real cutlery, and of course, glasses in which to serve drinks.

    You might not want to get the best crystal glasses out for your guests, especially if some of the guests might be children, so what’s the best way to go? You could buy some cheap disposable plastic cups – but some of those are too low-quality for what you want for your party. Where’s the middle ground? Well, perhaps you could consider buying plastic wine glasses and plastic cups online from Top Shelf Concepts instead. Imitation glassware is all the rage now, since it looks just as good as the real thing, and yet provides the ultimate in convenience at the same time.

    If you think that your guests won’t appreciate having their drinks served in plastic glasses, then you might be somewhat surprised. The Liteware range of faux glass wine glasses is almost indistinguishable from the real thing. Most of your guests won’t even know the difference, and if they do, then they will be mightily impressed at how good they are. In fact, some guests might even ask you where you got them from; such are their quality.

    L50300-1Parties and family gatherings are a perfect example where you might need wine glasses, but what if your gathering is a little more – say a celebration such as a wedding or an awards ceremony. The chances are, you’ll want something in which to serve a toast. For that reason, it’s also possible to order plastic champagne glasses and plastic champagne flutes from the same range. These flutes and glasses look fantastic, and like everything in the disposable beverageware range at Top Shelf Concepts, they are completely disposable after your event.

    So, apart from the obvious advantage of being cheaper than real glass, what are the benefits of choosing faux glass wine glasses and cups for your event? Well, as you might imagine there are many pros. Firstly, once your event is over, there is no washing up to do. You may have hundreds of guests, and each might use two or more glasses throughout the evening. That creates a lot of work for your caterers to deal with. Secondly, it’s safer than using real glass. When your party really gets going, you don’t want broken glasses causing a hazard. Plastic cups and glasses are much safer, especially with kids around.

    Finally, if you go for one of our top brands such as TopStyle, EcoStyle or BentoStyle ranges, you’re guaranteed a top-quality product that gives a high visual impact on the drinks you serve. Where can you get your hands on some of these high-quality plastic glasses? Give Top Shelf Concepts a call on 1300 81 30 40, or check out the online store. With delivery available Australia-wide and in New Zealand, plus same day dispatch on all orders placed before 2pm, you can’t go wrong!

  • Bulkshop Wows at the University of Chicago

    Rosseto University Canteen Dispensers

    When leading food management company, Bon Appetit reached out to Rosseto for a new project at the University of Chicago, everyone involved knew it was going to be a great experience. Tasked with renovating the student cafe, the innovation team went with a store-in-store market concept that would allow students the convenience and flexibility their schedules demanded. Market themed establishments have been on the rise along side consumer preferences for fast, yet healthier options. The snack revolution is also in full swing and when the idea was pitched for a bulk food display, Rosseto’s Bulkshop Gondola’s were the perfect fit. Evan Sheets from Bon Appetit stated:

    “We chose Bulkshop for it’s versatility, clean look, how easy it was to assemble and for it’s overall layout. We honestly, really love the design. Coming from a counter where everything was displayed in jars, the people would all be backed up in a long line. Here everything is displayed flat and it’s a clean modern look that is going to fit into more concepts and grow with this business”. The result was a complete success. Shelves of vibrant colored snacks and beverages line bright white walls to create a space that feels fresh and inviting. Bulkshop Gondolas anchor the main wall with the largest variety of snack mixes anyone could ever dream of, from savory to sweet and everything in between.

  • Why Retailers Use Candy Dispensers Instead of Smaller Containers

    candy- lolly-dispensers

    Boardwalk candy shops and modern-day Willy Wonkas understand the need to wow customers the moment they set foot in those stores, but that wow factor must carry beyond that initial glance to create a truly memorable customer experience. That’s why ease of access — that is, getting as much candy as you want without friction or mess — is such a crucial feature of vertical candy dispensers.

    Just imagine a beautiful candy store with 100-plus candies on offer, all arranged neatly throughout the shop in clear pop-top jars. As great as that looks, it presents a number of friction points for the customer:

    • Someone has to scoop candy from one container to another, which takes time and could create bottlenecks in the store’s aisles.

    • Smaller jars need to be refilled often, which is a task that can take up a significant amount of a shopkeeper’s time and energy.

    • It involves reaching into the jar itself. You could let individual customers do this, but that poses sanitation issues and exposes your stock of candies to whatever might get dropped inside. Or, you could let your staff do that, which means you need to hire extra people to handle high-volume periods.

    Gravity bins and vertical dispensers solve each of those issues:

    • They let customers get as much candy as they want and move on.

    • They don’t need to be refilled as often.

    • They don’t expose your stock to contaminants that invariably would fall in.

  • How to Throw an Outdoor Wine Tasting Event

    One of the best ways to start off the summer right is to throw a seasonal wine tasting event. It is an interactive event where everyone can discover a new favourite bottle while lounging around catching up on the latest news. Here are some tips for throwing a wine party your clients and customers will never forget!

    Decide on the wines

    Before you start making preparations, you should decide which wines will be presented at the tasting. Although it is your prerogative to serve as many wines as you want, it's more fun and personal to choose a theme or select wines that share a common characteristic. Consider the time of year. Because your party will be a summer celebration outdoors, you might want to include white or sparkling wines.

    You can decide which wines to sample by region, varietal, vintage or price. Making regionally exclusive selections requires you to research locations or countries such as Burgundy or Argentina. If you want to go the varietal route, you will be tasting wines primarily from one grape – like cabernet sauvignon – from different places like Bordeaux and Napa Valley. Selections based on vintage will use wines of the same grape made in the same year by different producers, or in different years by the same producer. If you plan on serving wines by price, you can choose wines of the same grape and region, but at different price points.

    Prepare your wine tasting display

    Rosseto Serving Solutions offers products that perfectly fit the style of your wine tasting event. You can position a number of wines on top of high-quality, commercial-grade risers to match the same celebratory atmosphere of your tasting. If you don't want too much cleanup after your event, you can choose Rosseto's mock glassware. Durable yet elegant plastic champagne and wine flutes are available in a variety of shapes.

    Who to invite

    Although wine tasting is appealing to a broad spectrum of clients and customers, consider inviting people who want to learn a little bit more about the intricacies of wine. You can talk about the history of the region or events that occurred in the particular year the grapes were grown. The economics of wine, what types of cuisine work well with a specific variety and the kind of wine you find while on vacation are all suitable topics for discussion.

  • Tips for Creating a Great Continental Breakfast Buffet using Rosseto Serving Solutions

    Creating a great continental breakfast experience for patrons helps your guests start their day off right and is guaranteed to bring repeat business to your establishment. However, presentation is just as important as the meal itself. Here are a few tips to help you design the best setup for a continental breakfast buffet.


    Nutritious and great-tasting cereal is an essential part of any continental breakfast buffet. Consider offering more than one type – shredded wheat, whole grain puffs, wheat flakes and all-bran are great choices for cereal. While you might think placing boxes on a table is the easiest, most decorative way to display your selections, it could easily get disorganized and leave people shying away. Try using an aesthetically pleasing stainless steel dispenser like the one offered by Rosseto Serving Solutions. These polished dispensers are a stylish alternative that combines beauty with functionality. The versatile spouts and containers of Rosseto’s dispensing systems seal in freshness and makes clean-up fast and easy.


    Fresh fruit is another staple of continental breakfast. Before you slice up any bananas, apples or oranges, remember that presentation is key. Take your fruit to the sink and wash it thoroughly to remove any lingering dirt or dried juices. After the fruit is clean and patted dry, organize the fruit in clusters – green and red grapes can go together, while colourful apples and oranges can be set next to each other as well. A tip for displaying bananas: Dip them in lemon juice to prevent browning. To add unmatched quality and style to your continental buffet setup, consider using Rosseto’s buffet and riser displays. They feature stainless steel designs and finishes that your clientele won’t forget.


    Coffee, tea and fruit juices are must-haves at your continental breakfast. Rosseto beverage dispensers come with modern yet functional polished wood finishes. They can also hold different volumes of liquid, with their reserves ranging from 3 to 15 litres. Consider adding slices of fruit to a number of juices to create the most attractive buffet setup possible.

  • Season’s greetings from the Top Shelf Concepts team

    Best wishes for a tremendous 2016

    We’ve nearly reached the end of another fantastic year at Top Shelf Concepts! We couldn’t have done it without the support of you, our loyal customers. We sincerely thank you for your business throughout the year.

    Please note that we will be closed over the Christmas period:

    Closing: 5pm, Wednesday 23rd December 2015

    Opening: 8am, Monday 11th January 2016

    2016 is shaping up as another bumper year in commercial food presentation, with new ideas, concepts, and designs set to stun your customers all over again. Keep an eye on our website and sign up to our newsletter for all the latest.

    We wish you and your family a very blessed festive season and trust that 2016 will be a prosperous year for all of us.

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