We’re dedicated to helping you present food and beverages in unique, creative ways, and we love getting feedback from our customers!
Here are some of the messages we’ve received from our valued clients recently.
Thanks for making our event memorable
We cannot thank your team enough for helping us make our ‘Good food Month’ event a memorable one.
All of our food was beautifully presented (we love the bamboo range), and we had so much positive feedback on the stunning bamboo multi-level buffet. The simple and classic look of the display made the items look more like art than food – which is exactly the fine-dining look we want to achieve at the museum.
We look forward to working with you again!"
Ammie Watts, Queensland Museum & Sciencentre
Exceptional quality and an outstanding job
Chris Sedgwick, Accor Qld & NT
Easy to use and looks great
"Thanks for delivering and setting up our Cereal Dispensers.
My boss saw these cereal dispensers used in a factory in the USA on a recent trip and decided we should have one.
I Googled Cereal Dispensers and found Top Shelf Concepts.
We are very happy with our 5-canister model as it’s easy to use, looks great, and convenient for staff to use.
It keeps cereals fresh rather than leaving in open boxes.
Overall a great product and would highly recommend."
Sharyyn Edwards, A La Carte Meats
Thanks for the great customer service
"Just a quick email to thank you and your staff for providing a great level of customer service.
I love your product and we are often getting comments on our food presentation.
It was also nice to meet Toby the other day. The follow up customer service calls are much appreciated, it is really nice that your company clearly values its customers.
Thank you for friendly phone and email service and prompt delivery to another state.
Keep up the great work and excellent product."
Cindy Westphalen, Cindy’s Classic Gourmet
Love your products
"Love your products. Visually attractive & economical. As caterers, we are always looking for new ways to present food.
We use your boats and bamboo spoons to dish up fruit salad for big functions. They look sensational and save us time and money by not having to wash up. Our guests are always impressed. Your range of skewers is the best, and complements so many dishes. Thanks heaps."
Wayne & Teresa Moodie, Scof Catering
Fun reading the articles
"Dear Top Shelf team – would love to let you know of the experience I had with your newsprint greaseproof paper.
I was surprised to discover it really is greaseproof. I noticed the basket it was used in had no oily, slippery feeling after having a generous serving of hot chips sitting in it.
Also, my friends and I at the table had fun reading all the little articles on there.
We had a bet running that perhaps the stores were made up, but after a few Google searches we discovered they were true for the time!"
Sarah K. Jones, Freelancer
"Just a quick note to say how impressed I was to receive my parcel this morning; how amazing to get such a great service. Thank you! I already used it for a catering job this afternoon."
Mireille Kilgour, Mise en Place
Thanks for the prompt service
"Good morning and what a great surprise to see my order already here when I arrived! So THANK YOU very much and especially for the SNAKES!! My fav!!
Thank you for your prompt service and getting the account up and running – I am most impressed and will definitely pass on the recommendations."
Roxane McArdle, Calvary Christian College
Top effort, top product, top team
"I just wanted to pass on our thanks to the team for the efforts and assistance in getting the Rosseto dispensers to us overnight. I'll openly admit getting it wrong, the dispensers we purchased overseas pretty much fell apart when we tested them and a day before the event, so I'm relieved you were able to assist.
The pouring capabilities of our cheap ones was literally out of control! It's a classic 'told you so' scenario, I thought we'd done well with the cheaper overseas version, but that was an absolute fail.
The Rosseto dispensers have already entertained literally thousands of people over 3 events and they are awesome. I never really thought much about the equipment to this degree, but the quality really has made a difference.
Top effort, top product, top team. Thanks guys!"
Mark Taylor, Belle-Laide Events
Prompt, professional service
"Just a quick email to say thank you so very much for such prompt professional service. My order arrived this morning as promised and the items are exactly as advertised and described and of high quality. Also would like to thank you for adding the sample packs into the order. We are so very happy with your service and we are looking forward to continuing with you."
Shellie and Jay, VGF: Vegan Gluten Free
Safe and speedy delivery
"The cereal dispenser arrived earlier in the week. Many thanks for arranging the safe and speedy delivery. Best wishes for 2014."
Ken Patterson, Copthorne Hotel Commodore
Thanks for the EcoStyle cones
"Thank you for getting those EcoStyle cones in for me so quickly – I really appreciated it.
Jodie Ringma, ARIA Restaurant